top of page
AGILE IT PROFESSIONAL

Technical Solutions Engineer specializing in AIOps, intelligent automation, and IT operations for enterprise customers. Currently at IBM helping organizations adopt AI platforms for incident prediction, observability, and cloud optimization. Background spans healthcare, aviation, media, and big tech. Known for translating complex technical capabilities into business outcomes and building public thought leadership content on enterprise AI adoption.

15+ Years Experience across 6 industries

  • AIOps and Observability — Watson AIOps, Instana APM

  • IT Operations — Day 1/Day 2 automation, ITSM, ServiceNow, SRE

  • Security and Governance — ITIL frameworks, compliance, change management, risk assessment

  • Cloud Architecture — AWS, Azure, GCP, FinOps, IaC

  • Enterprise Integration — API design, scalable architectures

  • Technical Enablement — Workshops, demos, thought leadership

SKILLS and CERTS

Phone      (201)397-4809

Email       agunnia@me.com

Website   www.linkedin.com/in/ITILme

Address   Robbinsville, NJ

Thanks for submitting!

CONTACT ME

QUICK ID

bottom of page